Account Access
ACUI’s institutional membership allows for an unlimited number of staff, students, and faculty at the institution to create an affiliated account and receive member benefits.
You can create an affiliated account by following these steps:
- Select “Login” in the upper right-hand corner of the ACUI website.
- Select “New Member? Click Here” underneath the login fields.
- Enter your information on the “Register a New Customer” page. Important Note – You must search for and select the appropriate institution in the “Institution/Company” field to receive member benefits. If you’re having trouble finding your institution – see “I’m trying to affiliate my account with my institution” question below.
- Select the “I am Not a Robot” box and click “Submit.”
- The system will send a verification email to the address that you entered. Navigate to your email and verify the address to proceed.
- You are now all set to log in and access your ACUI member benefits
Less is better when searching for your institution as the formatting must match exactly what’s in the system to proceed. Simply search by “Company” and skip the address field. Additionally, try searching just the basic institution name (e.g., University of California instead of University of California Los Angeles). This will bring up all affiliated institutions and you can select the appropriate one.
- If you remember your login credentials – You can simply login to your account, navigate to the “My Account” page, and select “Update Profile.” Make sure to enter an “End Date” for your previous employer and then select “Change Employer.”
- If you aren’t able to login – Please reach out to our Member Services Team for assistance at acui@acui.org.
You can make all updates to your profile information via your My Account Dashboard when logged in. Simply select “Update Profile” and make the necessary changes. A video tutorial on How to Manage Your Profile can be found on the ACUI Website Tutorials page.
Membership
The primary contact for an institution’s membership is ACUI’s go-to person for campus-based information. This includes details about how to use credits included with your member tier, information about renewing, and general updates regarding campus engagement and opportunities. You additionally have the ability to manage your institution’s membership, invoices, vouchers, affiliated contacts, voting members, and Bulletin subscribers via your My Account page when logged in to the ACUI website.
Company administrators are additional contacts at the institution that the primary contact can elect to additionally manage and view the institution’s information via their own My Account Dashboard. An institution can only have one primary contact but can have many Company Administrators. A primary contact can tag an individual’s account as a Company Administrator by navigating to the “My Institution/Company” tab and then “Contacts.” A video tutorial on How to Manage Information as a Campus Administrator can be found on the ACUI Website Tutorials page.
Primary contacts and company administrators are able to manage affiliated contacts for the institution via their My Account Dashboard. Hover over the “My Institution/Company” tab and select “Contacts” to add, edit, or remove general affiliated contacts or select “Voters/Bulletin Subscriptions” to modify who you have elected for those special roles.
Note that an institution can have an unlimited number of affiliated contacts, five voting members, and five Bulletin subscribers (10 for Premium Tier members). A video tutorial on How to Manage Information as a Company Administrator can be found on the ACUI Website Tutorials page.
Both Premium Tier and Full Tier institutional members receive a set of vouchers each membership cycle to utilize towards certain events. These voucher codes can be found on the My Account Dashboard of your institution’s primary contact and company administrators. While the codes only exist on these individual’s accounts, they can be utilized by anyone at the institution. Simply enter the Voucher ID on the checkout page during registration. Note that all vouchers, except the Premium Tier General Education Credit, can only be used for a specific intended event (e.g., the Mini-Course Credit can only be used to purchase a mini-course).
- $825 – Educational Credit: Can be used towards any ACUI in-person or virtual event
- $796 – Thought Leadership Credit: Can be used to cover four ACUI Thought Leadership campus registrations
- $210 – Full Course Credit: Can be used for one full course registration for an individual
- $150 – Roundtable/Ask the Expert Credit: Can be used to cover two premier roundtables or Ask the Expert campus registrations
- $120 – Mini-Course Credit: Can be used for one mini-course purchase for an individual
- $398 – Thought Leadership Credit: Can be used to cover two ACUI Thought Leadership campus registrations
- $75 – Roundtable/Ask the Expert Credit: Can be used to cover one premier roundtable or Ask the Expert campus registration
Events
- After selecting “Register” for the particular event, you will be taken to the “Basic Information” page for the registration.
- Click the “Select Another Registrant” button to register someone other than yourself. You will be able to select from a list of all contacts affiliated with your institution in the “Register on Behalf Of” field.
- If the individual does not yet have an affiliated account with the institution, select “Register New Customer” to create one for them.” Then proceed through the remaining registration prompts and payment.
- Begin registering for an event as usual. Enter the “Basic Information” and select the “Registration Options” for your first registrant.
- On the “Confirmation” page, select the “Register Another Individual” button. You will be able to see and select from anyone affiliated with your institution. If you are registering someone who does not yet have an account, select “Register New Customer” to create an account for them.
- Complete the “Basic Information” and “Registration Options” for your next registrant.
- You can follow these steps as many times as needed to add all of your registrants.
- Once finished, proceed through the “Confirmation” and “Checkout” pages to complete registration.
- Login to your ACUI account and navigate to your My Account Dashboard.
- Select the “Events” tab and then select “Event Registrations” from the menu.
- On the next page, select “Registered Events” and then click “Edit” next to the appropriate event.
- You will then be able to make modifications to your registration.
- Note that modifications will not be able to be made via your account after certain registration deadlines. If you need to make a modification and are unable to or if a refund needs to be processed, please reach out to our Member Services Team at acui@acui.org.
Cancellation requests should be made in writing to ACUI’s main inbox at acui@acui.org. Cancellation policies and timelines for specific events can be found at acui.org/cancellation.
Yes. ACUI will accept registration transfers to another individual at your institution for no additional cost any time prior to the event. Please make these requests in writing to ACUI’s main inbox at acui@acui.org.
Invoices & Payments
- Log into your account, and navigate to your My Account Dashboard.
- Locate the appropriate invoice in the “Invoices” section on the main page.
- Select “Print” next to the particular invoice. You can then print the invoice or save it as a PDF.
- More support for this and other profile tasks can be found in the How to Manage Your Profile video on the ACUI Website Tutorials page.
- Log into your account, and navigate to your My Account Dashboard.
- Navigate to the “Invoices” section of your Dashboard, and select the “View All Invoices” button.
- All open invoices will automatically be selected. Select/deselect the appropriate invoices, and click “Add to Shopping Cart.”
- Proceed through the remaining prompts to process payment.
Voucher codes can be input in the “Voucher Information” section of the Shopping Cart/Checkout page. Vouchers are utilized for various functions. More information about where to locate different types of voucher codes are detailed below.
Premium and Full Tier Membership Benefits: These voucher codes can be utilized for specific types of events/purchases and can be found on the My Account Dashboard of the institution’s primary contact or company administrator. These can be utilized by anyone at the institution.
Scholarships: These vouchers may or may not be limited to certain events depending on the scholarship. The voucher codes can be found on the My Account Dashboard of the award recipient.
Member Purchased Vouchers: These voucher codes can be utilized for any ACUI purchase, and the code is emailed to the individual who purchased the voucher. It can additionally be found on the purchaser’s My Account Dashboard. It can be utilized by anyone at the institution.
Credits may be placed on individual or institutional accounts for late event registration cancellations or for general overpayments. These exist on the account as a negative balance invoice. To apply this credit to an invoice, simply add it to the Shopping Cart with an invoice you would like to pay and the system will automatically apply the credit and adjust the amount due. To add the credit invoice to the Shopping Cart, select “View All Invoices” from your My Account Dashboard and “Add to Shopping Cart.”
Resources & Offerings
- Webinars: Webinars offer the opportunity for quick, virtual learning on key content areas. Webinars are free to individuals at ACUI Premium and Full Tier campuses.
- Virtual Workshops: Virtual workshops provide a space for attendees to learn from one or more presenters centered on a focused content area. These workshops often offer a mix of activities, including presentations, breakout sessions, networking time, and more, and also may vary in length of time.
- Thought Leadership Events: Thought Leadership events bring in experts from outside of higher education to share information on industry best practices, trends, or research that assists college union and student activities professionals to do their work on campus.
- Ask the Expert Events: Ask the Expert events feature guests with expertise on relevant topics from across the higher education community. These guests will respond to attendee questions and share their insights on how to improve programs and operations.
- Roundtable Events: Roundtables provide an opportunity for ACUI members to gather and discuss pertinent topics; these may or may not be facilitated.
- Full-Courses: ACUI offers online courses that allow you to obtain a badge or micro-credential to demonstrate competence in a specified skill set and receive recognition for continuing your education and advancing your career. Full courses last six t0 seven weeks and include both synchronous and asynchronous learning with your cohort.
- Mini-Courses: Mini-courses are self-paced. There are no scheduled classes or peer-to-peer interaction. Topics are connected to ACUI’s core competency skill sets as well as other relevant topics. You have up to six months from your registration to complete a course.
- Content Packages: Packages of educational resources that can be used on your campus for student and staff training, whether conducted online or in-person. Resources include videos, handout materials, facilitation guides, and knowledge checks. Purchasing this content allows one access point to the package(s), which grants permission for the use and distribution of included resources for the sole purpose of providing training within the higher education institution at which the purchaser is employed.
- Training Hub: The Training Hub is a library of programs on a variety of professional related topics. It gives members a space to learn basic, transferable, and professional skills in a microlearning format. Most can be completed in 15 to 30 minutes, and they are 100% self-paced.
After payment is made for the resource, you will be able to find it in the Resource Library. Note that you must be logged in to view the Resource Library. You can locate the specific content by selecting the “Category” field and clicking the resource name. If the content does not appear in the “Category” list, please reach out to our ACUI main inbox at acui@acui.org for assistance.
Both ACUI mini-courses and full courses occur in an LMS called LearnUpon: https://acui.learnupon.com/users/sign_in. You will be enrolled in your course and receive further instructions within one to two business days of purchase for mini-courses and the day after the registration deadline for full courses. If you are totally new to ACUI LearnUpon, you will receive an invitation from the system to create your account. If you have participated in previous courses, you will simply need to login.
Detailed information about course expectations can be found on the ACUI Courses page. Details about the course schedule will be sent out one day after the registration deadline (approximately one week prior to the course start date). If you have further questions, please feel free to reach out to the ACUI main inbox at acui@acui.org.
Other
ACUI seeks volunteers for various levels of positions at regular intervals. A detailed description of all positions as well as links to applications for current and ongoing opportunities can be found on the Volunteer page. To apply for a position, select it from the Volunteer page and then select “Apply” on the next page. If you aren’t logged in, you will be prompted to login. You can then follow the application prompts. You can locate pending and submitted applications via your My Account Dashboard by selecting the “Volunteer” tab and then clicking “My Applications.”
The application period for most ACUI awards is typically mid-summer through November. Links to detailed descriptions of award criteria, eligibility, and selection can be found on the Awards page. To submit documentation for award consideration, select the award from the the awards page and then select “Apply” on the next page. If you aren’t logged in, you will be prompted to login. You can then follow the submission prompts. You can locate pending and submitted awards nominations via your My Account Dashboard by selecting the “Awards” tab and then clicking “My Applications.”