The ACUI Training Hub is a ACUI members-only resource for professional development. The Training Hub is a library of programs on a variety of professional related topics.
It gives members a space to learn basic, transferable, professional skills in a microlearning format. Most can be completed in 15 to 30 minutes, and they are 100% self-paced.
Student members and new professionals can increase their foundational professional skills. More advanced members and retirees can keep their transferable skills fresh or learn something new. Supervisors can recommend these offerings to their supervisees based on areas they want or need to develop based on performance reviews or desires for advancement.
Training Hub Pricing
Basic Pricing
- $10 per program
- $40 for a five-program bundle
- $150 for the full library of program
LEARNING PATHS
- Supervisors, Managers, and Directors ($90)
- Students and New Professionals ($90)
Pricing is based per person. Premium Tier members may use the Educational Credit toward these offerings.
Available training hub offerings
Browse the dozens of programs available in the library, organized below by various topic domains. All offerings throughout the Training Hub are open to anyone to purchase, and engagement with all modules is voluntary.
Analyzing Data Using the DASA Model (20 minutes)
Competency: Managing & Mastering Data
Using data to answer questions is critical to successful business practices. In this lesson, you’ll learn how to use the Data as a Strategic Asset (DASA) Model to identify and answer relevant business questions based on data-driven insights.
Becoming a Strategic Thinker (20 minutes)
Competency: Analytical Thinking
For individuals and organizations to be successful, they need to be adaptable and willing to make strategic pivots. This lesson will speak to how to start thinking strategically (having one eye on what is and one eye on what if), understand how and why the role of the manager is changing, and empower team members to think strategically and share ideas across the organization.
Building PowerPoint Presentations from Excel Data (90 minutes)
Competency: Managing & Mastering Data
Learn how to format and extract key insights from your Excel® data and then design effective charts and graphs to help you tell a great story.
Creative Thinking Techniques (18 minutes)
Competency: Creativity & Innovation
Creativity is a very important aspect of any job role. However, there are a lot of myths surrounding creativity. The truth is that we can all learn how to be more creative much in the same way we would acquire any trait or skill. In this lesson, you will learn specific tools and tips that will enable you to be creative.
Effective Problem Solving and Decision Making Tools (20 minutes)
Competency: Decision Making
During our daily tasks, we often come across or find ourselves in situations requiring problem solving and decision making skills. In this lesson, you will learn about the difference between problems and decisions, types of decisions, and three decision making tools.
Five Phases of the Creativity-to-Innovation Process (20 minutes)
Competency: Creativity & Innovation
Do you know what it takes to innovate? This lesson will provide you with an overview of the Five Phases of the Creativity-to-Innovation Process. You will learn what happens in each phase and also receive guidance on how to persuade stakeholders to accept the innovation generated by you and your team.
Fostering Creativity and Innovation in Others (18 minutes)
Competency: Creativity & Innovation
While creativity can’t be forced, the conditions under which it thrives can be managed to maximize its performance. This lesson explores different types of enablers and motivators to help foster creativity and innovation at work.
Key Components of Critical Thinking (20 minutes)
Competency: Critical Thinking
A changing world requires new ways to approach problems and novel solutions. Utilize critical thinking skills to tackle organizational obstacles with self-awareness to avoid biases and blind-spots in order to systematically evaluate the situation and make better decisions.
Leading the PAC: Researching and Presenting Data (20 minutes)
Competency: Managing & Mastering Data
Researching and analyzing data isn’t as difficult as it sounds. In fact, you may not realize it, but you analyze data every day. In this lesson, you’ll learn simple strategies to help you gather data, analyze it, and draw conclusions to help you solve problems.
Mastering Excel® Dashboard Reports (90 minutes)
Competency: Managing & Mastering Data
Excel® dashboards provide an excellent way of sharing a “snapshot” view of KPIs with colleagues. Learn how to convert your raw data into readable charts, diagrams and tables that can reveal unnoticed facts.
Mastering Excel® Formulas and Functions – Part 1 (90 minutes)
Competency: Managing & Mastering Data
Get familiar with many of the built-in analytical tools in Excel®—and learn how you can quickly tackle a myriad of statistical, mathematical, and financial challenges.
Mastering Excel® Formulas and Functions – Part 2 (90 minutes)
Competency: Managing & Mastering Data
Continue exploring the built-in analytical tools in Excel® that can help you solve a wide range of data-related tasks and problems.
Mastering Excel® Pivot Tables: How to Crunch Numbers Like an Expert (90 minutes)
Competency: Managing & Mastering Data
Take a step-by-step journey through the process of using the Excel® PivotTable® tool to quickly analyze data—even vast amounts—in less time than you ever thought possible.
Presenting Visually Compelling Data (15 minutes)
Competency: Managing & Mastering Data
Presenting data involves consideration of both your audience and the message you want to communicate. In this lesson, you will learn to create visually appealing charts and to tell a story you want your audience to remember.
Statistical Analysis Tools and Techniques (20 minutes)
Competency: Managing & Mastering Data
Descriptive statistics can be used to drive businesses to success. This lesson will enable you to understand which statistics may be important to your business and how you can display them visually for other people to understand.
Strategy Development and Execution – The ADEPTT Model (27 minutes)
Competency: Strategic Thinking
As a strategic leader, you must both strategize and execute initiatives, while keeping them aligned with your organizational goals. This lesson explores the ADEPTT model, which involves analyzing the current state, defining future state goals, engaging key resources, planning and executing requests effectively, troubleshooting common barriers, and following through with proper tracking and celebration.
Strategy Execution: Elements of a Sound Strategy (20 minutes)
Competency: Strategic Thinking
Just as it’s important to identify the key elements of a strategy, it’s also important to get the feedback and buy-in from key stakeholders. This lesson explores ways to identify key stakeholders, gather their inputs, manage data collected from them, and eventually modify the initial strategy to reflect their input.
The ART of Analytical Thinking (26 minutes)
Competency: Analytical Thinking
In all aspects of life you need to solve problems, make decisions, identify critical issues, offer solutions, and become an independent thinker with solid analytical skills. This lesson explores the ART of analytical reasoning, which will help you assess patterns, recognize probabilities, and think hypothetically.
Time-Saving Excel® Tips, Tricks & Shortcuts (90 minutes)
Competency: Managing & Mastering Data
Learn about dozens of techniques Excel® experts use to quickly create, manipulate, modify, and deploy their spreadsheets.
Accounting 101 (20 minutes)
Competency: Financial Acumen
Understanding basic accounting will not only help you with business, it will also help you better manage your personal finances. This lesson will give you a basic understanding and confidence around the fundamentals of accounting.
AMA’s Legal Guide for Managers and Supervisors (30 minutes)
Competency: Talent Management
As a supervisor or manager, you have to act lawfully and ethically when it comes to recruiting and hiring, fair employment practices, individuals with disabilities, family and medical leave, workplace harassment, and discipline and discharge. In this lesson, you will learn all these issues from a legal perspective. By applying these you will be able to serve as a model of fairness and ethical behavior for colleagues, direct reports, and others.
Balancing the Books: Booking Journal Entries (20 minutes)
Competency: Financial Acumen
Double entry accounting doesn’t have to be scary. This lesson will give you the knowledge and skills you need to journalize your debit and credit account entries and balance your books.
Becoming a Trusted Advisor (20 minutes)
Competency: Influence
It’s imperative to build a strong and trusting relationship with customers to provide thought leadership and encourage the potential of return business. This module will help differentiate between a trusted advisor and a customer-facing representative, teach employees to put customer needs first when promoting a solution, and help develop skills that can be used to strengthen their relationship with their customers.
Building a Customer-Focused Strategy (20 minutes)
Competency: Customer Focused
As a manager, you may need to decide the direction for your team and develop a customer-focused strategy. This lesson will help you in analyzing what your customer wants from you and in determining the strategic objectives to create a Mission Statement that aligns with your company’s Vision.
Creating a Work Breakdown Structure (WBS) (23 minutes)
Competency: Managing Projects
Work Breakdown Structure (WBS) is a hierarchal breakdown of project work and deliverables. Using a WBS can help you operate in an efficient and organized manner. However, creating a WBS can be a daunting task. This lesson will help you understand the WBS and create one on your own.
Creating and Presenting Operational Budgets (15 minutes)
Competency: Financial Acumen
The financial picture of an organization has implications for daily and future decisions to keep the business moving forward. In this lesson, you will learn to review the elements of a budget and to present them effectively.
Managing Projects Effectively (20 minutes)
Competency: Managing Projects
All organizations have many projects with many moving parts and players. Effectively manage your project by planning tasks, procuring resources, and purposefully communicating with stakeholders.
Project Management for the Accidental Project Manager –
A Basic “How to” Approach (90 minutes)
Competency: Managing Projects
Gain a proven methodology for initiating, planning and managing projects, as well as a strategy to help you implement what you learn.
The Role of the Controller (19 minutes)
Competency: Financial Acumen
In today’s business world, the Controller is no longer expected to spend most of their time resolving accounting issues. They need to have an array of soft and technical skills in order to remain effective and succeed. This lesson will help you describe the role of the Controller and what it takes to be successful in that role.
Utilizing Effective Risk-Response Strategies (20 minutes)
Competency: Managing Projects
Business risks may impact a project’s timelines, costs, or resources and have a negative impact on the project execution. This makes it important to implement a risk management process to mitigate, resolve, and control risks. In this lesson, you will learn about what a risk is, what the risk management process is, and how you can use it in your project planning.
Applying Mindful Behaviors at Work (20 minutes)
Competency: Emotional Intelligence
Maintaining perspective and emotional balance is a prerequisite for success in the workplace. This module will cover how to improve mindfulness and be less reactive, teach how to tackle stress by practicing mindfulness exercises, and improve interpersonal relationships, productivity and quality of work.
Building Credibility and Trust for Improved Communication (23 minutes)
Competency: Communication
Managers build credibility and trust through effective communication. This lesson will help you with strategies to build self-confidence and improve your credibility and trustworthiness with coworkers.
Communication Skills of a Credible Leader (21 minutes)
Competency: Communication
A leader’s communication style is fundamentally persuasive. If a leader is not credible and cannot inspire, motivate, and guide a team forward, then the team will fail. This lesson explores ways a leader can earn, develop, and manage a reputation of trustworthiness and credibility.
Creating Boundaries and Balance (20 minutes)
Competency: Time Management
Harmonizing the time and energy demands from work and personal requests is challenging. In this lesson, you’ll learn how to set professional boundaries to aid you in maintaining a balanced life.
Developing and Organizing Presentation Content (18 minutes)
Competency: Presentation Skills
The way in which you develop and organize your content can make or break your presentation. This lesson will show you what you need to do to organize your thoughts and information so it will create an engaging presentation that’s right for your audience.
Developing Awareness that Leads to Emotional Regulation (20 minutes)
Competency: Emotional Intelligence
Do your emotions get the best of you? This lesson will give you the knowledge and skills you need to identify triggers that ignite emotions and steps to take to regulate those emotions.
Enhancing Collaborative Communication (21 minutes)
Competency: Communication
Team communication is not something for which organizations set time or have an assigned budget, but it is one of the most important aspects of any organization’s success or failure. This lesson will help you to identify communication techniques that you can use to improve team collaboration.
Enhancing Communication Skills (20 minutes)
Competency: Communication
Having difficult or sensitive conversations doesn’t have to be a daunting task. By learning about different communication styles and effective communication techniques, you’ll be able to successfully have those conversations with confidence.
Establishing Presence and Credibility (20 minutes)
Competency: Personal Brand & Image
Your presence and reputation at work influence your success on the job. This lesson will help you understand the four ways to establish a greater presence and credibility at work.
Framing the Message for Greater Impact (20 minutes)
Competency: Communication
Sometimes one size does not fit all. When communicating, you need to take a number of factors into consideration when crafting your message so that it is received in the best way possible.
Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
(20 minutes)
Competency: Time Management
A leadership role often requires interfacing with the senior management and other stakeholders in the form of meetings, which may include presentations on key points. Your audience may form an impression about you during your presentation. In this lesson, you will learn specific non-verbal and verbal communication tactics to enhance your presentation skills.
Leading with Emotional Intelligence in the Workplace (20 minutes)
Competency: Emotional Intelligence
The most effective managers are those who can channel their emotional intelligence to connect, achieve, inspire, and act with resilience. By applying the best practices of an emotionally intelligent leader, you’ll give yourself a winning edge.
Motivating and Influencing Throughout the Organization (20 minutes)
Competency: Communication
How can you get results without direct authority over your audience? In this lesson, you’ll learn how to motivate and influence up and across your organization.
Navigating Organizational Politics (18 minutes)
Competency: Communication
Organizational politics are unavoidable. The good news is that they don’t have to be negative. In fact, when navigated well, organizational politics can help you and your organization thrive. This lesson will show you how.
Persuasive Communication Skills for Leaders (20 minutes)
Competency: Communication
Whether it’s convincing stakeholders to take risks, encouraging peers to take action, or influencing subordinates to get on board, the art of persuasion is key for organizational leaders. In this lesson, you’ll learn how to create persuasive messages that you can accommodate to your audience’s needs, wants, and styles.
Planning for Success (20 minutes)
Competency: Time Management
One of the keys to personal and professional success is the ability to plan effectively. In this lesson, you’ll learn how to to set goals, align your tasks to those goals, and then prioritize and schedule those tasks effectively.
Principles of Effective Business Writing (20 minutes)
Competency: Communication
Business writing is key to communication in your professional life. With time intensive workdays, it is important to ensure that your business communication is short but succinct. In this lesson, you will learn specific tips and tricks to effective business writing to polish your business communication.
Routines that Support Efficiency and Productivity (21 minutes)
Competency: Time Management
One of the most effective skills you can have in life is powerful and effective time management. In this lesson, you will understand the root causes of inefficient and unproductive work habits and how thoughtfully structured work routines can help. You will also learn to utilize technology for creating routines and writing effective emails.
SEAL Approach to Building Organizational Agility (28 minutes)
Competency: Agility & Resilience
A high degree of organizational agility can help a company react successfully to the emergence of new competitors, the development of new industry-changing technologies, or sudden shifts in overall market conditions. This lesson explores the SEAL model that helps promote organizational agility.
Strategies for Managing Situational Conflict (20 minutes)
Competency: Conflict Management
Conflict is inevitable in both personal and professional relationships. This lesson will help trainees understand the difference between a conflict and a disagreement, recognize the five levels of conflict escalation, and acquire useful strategies to manage conflicts.
The Manager’s Role as Facilitator (20 minutes)
Competency: Communication
Conflict is inevitable in both personal and professional relationships. This lesson will help trainees understand the difference between a conflict and a disagreement, recognize the five levels of conflict escalation, and acquire useful strategies to manage conflicts.
Tips for Leading Flawless Virtual Meetings (20 minutes)
Competency: Time Management
Virtual and hybrid meetings are now commonplace. This module will explain the importance for setting ground rules, provide tips to help ensure virtual meetings run smoothly, and provide tools to keep participants engaged.
Turning Resistance and Conflict into Collaboration and Consensus
(22 minutes)
Competency: Communication
When resistance or conflict erupts and jeopardizes results, it is necessary for leaders to convince resistant people, engage in conversations, and use strategies to get the results they want. This lesson explores effective practices to turn resistance and conflict into consensus and collaboration.
Understanding and Applying Your Locus of Control at Work (20 minutes)
Competency: Emotional Intelligence
onflict is inevitable in both personal and professional relationships. This lesson will help trainees understand the difference between a conflict and a disagreement, recognize the five levels of conflict escalation, and acquire useful strategies to manage conflicts.
Building a 360-Degree Network (20 minutes)
Competency: Personal & Brand Image
In order to ensure the success of projects and intiatives, its important to have a strong network around you. This module will help identify who makes up a 360-degree network, understand how to work with each member of your network, and understand when you may need to adapt to successfully lead your network.
Building and Maintaining Trust (20 minutes)
Competency: Personal & Brand Image
Trust is a crucial component of a team, without which, no team can be successful. This module reviews what characters make up trust, why trust is important in the workplace and how an individuals life experiences can impact their perceptions of people and situations. The lesson will also identify actions that can destroy trust as well as actions that can be taken to remedy this and rebuild trust between team members.
Building Better Work Relationships (20 minutes)
Competency: Collaboration/Effective Team Member
Working with people requires building relationships based on trust. In this lesson, you’ll learn how to control your assumptions and understand people’s behaviors in order to build a trusting working relationship.
Building Your Strength as a R.E.A.L. Team Player (23 minutes)
Competency: Collaboration/Effective Team Member
The effectiveness of a team is determined by the effectiveness of each team player. A REAL team player is anyone who accepts responsibilities, is empowered to make things better, accepts accountability, and learns enthusiastically and continuously. This lesson will provide an insight into traits and behaviors of REAL team players.
Coaching for Performance (20 minutes)
Competency: Coaching for Performance
As manager you enable your team members to improve performance and achieve goals by fostering higher levels of motivation and engagement. This lesson will help you in building your reputation as a people developer while inspiring and driving your team toward success.
Crafting a Strategy for Your Negotiation (21 minutes)
Competency: Influence
At times, you might need to perform both internal and external negotiations. However, the negotiation process can be fraught with conflict and problems. This lesson will enable you to plan strategies in breaking any deadlocks encountered during the negotiation process.
Creating a Culture of Belonging (20 minutes)
Competency: Emotional Intelligence
It’s essential for any organization to create an environment where people can feel they belong. This lesson will help employees understand the importance of belongingness, recognize the factors that foster belongingness at work, and understand the importance of psychological safety of the team members in achieving business success.
Creating a Motivational Climate (15 minutes)
Competency: Motivation
Don’t fall into the common trap of misunderstanding what motivates your employees. This lesson will give you the knowledge and skills you need to understand what motivations will really drive the performance of your individual team members.
Delegation for Growth and Development (20 minutes)
Competency: Delegation
Effective managers leverage delegation skills to grow and develop members of their team. In this lesson, you’ll learn to identify what can be delegated to whom and how to ensure the success of what has been delegated.
Enhancing Team Unity and Success (20 minutes)
Competency: Collaboration/Effective Team Member
Creating team unity and success can be as simple as empowering each other to speak up, communicate ideas, make recommendations, and deliver feedback persuasively. In this lesson, you will learn specific tips to help you find your voice and enhance team unity by helping others do the same.
Giving and Receiving Feedback (22 minutes)
Competency: Giving and Receiving Feedback
As a manager, one of your more critical new responsibilities will be to give your employees feedback on their performance. In this lesson, you will learn specific tools and tips that will enable you to provide and receive effective feedback to continuously improve your team and organization.
Identifying and Managing Your Stakeholders (20 minutes)
Competency: Influence
Strong working relationships with all stakeholders involved in a task is crucial to successfully completing a project. This module will help project managers recognize their stakeholders (either internal or external), understand the role of each stakeholder in the project, and provide tools to analyze the stakeholders’ levels of interest, power, and engagement to influence and ensure everyone is aligned on project goals.
Leveraging Feedback to Strengthen Employee Commitment
(20 minutes)
Competency: Coaching for Performance
Receiving feedback has a negative connotation associated with anxiety and fear. But feedback can be a powerful way to strengthen commitment, improve performance, and resolve problems with difficult employees.
Manager’s Guide to Collaboration (20 minutes)
Competency: Collaboration/Effective Team Member
Effectively collaborating allows groups to achieve higher than individuals, where the whole is greater than the sum of the parts. Learn the skills and roles necessary for you and your team to successfully collaborate within your team and the rest of the organization.
Managing Change Effectively (20 minutes)
Competency: Managing Change
The only constant in organizations (and life) is change. Evaluate readiness, identify and counter points of resistance, and effectively communicate to successfully manage change.
Managing Resistance to Change (20 minutes)
Competency: Managing Change
A manager’s role turns into a leadership role during times of change. In this lesson, you will learn specific communication tactics to drive change and leadership actions to address employee doubts about change. This will enable your organization to gain a competitive edge over other organizations that struggle with internal change resistance.
Negotiating to Win (21 minutes)
Competency: Influence
A win-win approach to negotiation aims to find an outcome that satisfies all parties. In this lesson, you will look at the six stages of principled negotiation to boost your chances of getting the deal closed. This module also explores ways to mitigate opposition during negotiation by anticipating resistance.
Persuasive Techniques to Influence Others (20 minutes)
Competency: Communication
The ability to influence others is a crucial requirement of being a strong leader. In this module, you will learn to understand persuasion strategies and techniques that will strengthen your ability as an influencer, explain why influence is the highest form of persuasion, and understand the benefits of persuasion.
Progressive Discipline in Performance Management (20 minutes)
Competency: Communication
Part of being a strong leader occasionally entails dealing with problem performance by a team member. This module will help managers understand the difference between performance management and progressive discipline, communicate effective feedback, navigate the required processes for progressive discipline, and document each phase of the process to ensure compliance.
Resolving Conflict in the Workplace (20 minutes)
Competency: Conflict Management
Effective managers hold difficult conversations calmly and assertively and leverage potential conflict as an opportunity to enhance work relationships. This lesson will help you with techniques to manage conflict proactively and effectively.
Successfully Working in Hybrid Teams (20 minutes)
Competency: Collaboration/Effective Team Member
Hybrid teams may include full timers, part timers, those who are co-located, and those who are located in different locations/geographies. The unique combination of these team members can create unique challenges for all members. This module will identify some of the roadblocks these types of teams face, uncover issues which may lead to lack of team member engagement, and identify challenges leaders may face in this type of working climate.
The Manager’s Role During Change (21 minutes)
Competency: Managing Change
Change management comes in many shapes and forms – both big and small. This lesson will help you define change management, identify the need for it, and discover your role as a change leader.
Beyond Lecture: Training Tools to Enhance Training (20 minutes)
Competency: Training/Facilitation
No one enjoys having to sit through a boring, mandatory training lecture. In this lesson, you’ll learn about some tools and techniques you can use to make training more interactive, engaging, and effective.
Experiential Learning: Maximizing Learner Engagement (21 minutes)
Competency: Training/Facilitation
Managers are required to train their teams. This lesson will help you to select and use experiential learning activities to support training goals and meet training challenges respectively.
Facilitation Skills For Trainers (22 minutes)
Competency: Training/Facilitation
In this lesson, you will engage in many activities and receive a number of tools that you can use in your training sessions.
The ADDIE Model (20 minutes)
Competency: Training/Facilitation
Are you new to a training role? Have you ever had to design a training course? Conducting training and designing training include different skillsets. During this lesson, you will be provided with some instructional design best practices as well as an overview of the ADDIE model, which is a methodology used by instructional designers to design and build effective learning experiences.