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Webinar: College Union Foundations – Effective Professional Communication

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October 2, 2025 @ 4:00 pm 5:00 pm EDT

In our capacity to pro-actively communicate effectively to meet the diverse needs of our teams, how we discern utilizing different strategies and approaches beyond sympathy and empathy to compassionate and persuasive communication is critical to ensure our overall success (no matter who we are in the organization). This session will focus on sharing best practices in different compassionate based communication approaches where we can better anticipate, act and adapt to the challenging situations we face in the workplace.  

About the Presenters
  • Joanna Iwata is currently the Associated Students senior coordinator for governance and operations at CSU–Monterey Bay. She has served in this role for the past 13 years, where she is responsible for the day-to-day management of Associated Students programs, services, and operations through her advisement of boards, committees, and student employees. Her involvement with ACUI includes being an online Bulletin contributor and leadership webinar moderator.  
  • Candice Johnston, Ed.D. , Associate Dean of Students, University of North Carolina–Wilmington  
  • Rouel Velasco, Director of Student Life , University of Hawaiʻi–West Oʻahu  (Ke Kulanui o Hawai`i ma Honouliuli)
ACUI Core Competencies
  • Human Resources 
  • Organizational Leadership 
  • Student Learning 
Learning Outcomes

As a result of attending this program, participants will be able to:

  • Communicate more effectively in professional settings 
Registration Details
  • Individual at Premium or Full Tier Member Campus: Free
  • Individual at Digital Tier Member Campus – $20
  • Individual at Nonmember Campus – $50

Each person who wants access to event or resources following event should register individually. Members must be associated with the correct campus account to receive the $0 rate, where applicable; please contact acui@acui.org with questions or issues.