Membership experience coordinators oversee the recruitment and selection of regional volunteers and the evaluation of regional member needs. Those serving in this role create meaningful experiences for others to advance professionally, while developing their own skills in human resources and communication.  

Reporting to the regional director and being supported by the director of volunteer and member engagement staff liaison, for a two-year term, membership experience coordinators are responsible for:

  • Developing and implementing a system of recruitment, appointment, evaluation, and recognition for regional volunteers, including creating short-term opportunities for involvement.
  • Conducting outreach to member institutions, students, and professionals to find appropriate opportunities for them to become involved with regional activities.
  • Promoting opportunities for involvement in regional communications, newsletters, website, email, etc.
  • Collaborating with the Central Office to maintain and update records of volunteers holding positions, and serving as a resource for volunteers in the region to promote orientation and training opportunities.
  • Developing and implementing a system of assessment and evaluation that allows the Regional Leadership Team to make data-driven decisions regarding all regional programs and engagement activities.
  • Coordinating, with a screening committee, the Regional Leadership Team and the Regional Conference Planning Team application process, including reviewing applications, interviewing applicants, and recommending a slate of qualified candidates for appointment.
  • Overseeing the regional director election process (unless applying for the position), and serving as primary contact in the region for the ACUI Elections Committee, participating in conference calls as requested.
  • Serving as the primary contact in the region for the Volunteer Development Team, participating in conference calls as requested.

This is a regional leading volunteer position, ideal for those interested in determining and advancing strategic directions, governing over long-term goals, representing the association to other members, and setting the tone for member experiences.

Applications for this role are now open in several regions. Check out the application section below or your region’s webpage for more details.

All Regional Leadership Team members are also responsible for:

  • Participating in scheduled Regional Leadership Team meetings during the year. These typically include monthly conference calls; a face-to-face meeting at the regional conference; and a second face-to-face meeting at a time determined by the team.
  • Acting as a resource person for the region and campus organizations.
  • Inspiring student involvement in regional and ACUI events and opportunities.
  • Developing proposal for an educational session at the regional conference.
  • Supporting efforts in the region to raise funds for scholarships and corporate partnerships.
  • Training and coordinating shadowing for in-coming volunteer in all processes and procedures related to their role.

Direct expenses for conducting association or regional business for meetings are covered by the association. However, positions requiring the volunteer to travel and be registered for conferences and events,is a commitment of the volunteer’s institution.

Given current realities regarding potential current and future travel restrictions, members interested in this volunteer opportunity should still apply, and we will be flexible with accommodations and exceptions on a case-by-case basis, as necessary.

The following regions are accepting applications for this role.

The written application will ask you to:

  • Provide your name, institution, and contact information
  • Describe your relevant professional experience, ACUI volunteer experience, other professional/community volunteer experience, and/or educational background
  • Select which volunteer opportunities you are interested in
  • Upload a signed Institutional Support Form [pdf], as this position requires travel, financial support to register for event(s), and/or significant out-of-office time

Note: The application process is updated this year through our new membership platform—which means applications can autofill with your profile information, be saved as pending for edits until you officially submit, and be stored for your future access. In order to submit an application, you will need to create an account login, if you don’t already have one.

To discuss volunteering with your institution to ensure that they are supportive of your involvement, download these About Volunteer with ACUI talking points [pdf] to share additional information about what it means to be a volunteer.

A screening committee made up of the volunteer team leader, the regional membership experience coordinator, and other related volunteers will review applications, interview candidates, and make recommendations for selections.

Volunteers involved in this opportunity will enhance their skill sets in the areas below. Learn more about the ACUI core competencies for the profession.

Assessment Evaluation, and Research

  • Data Collection and Use
  • Evaluation and Research
  • Language and Use of Assessment

Human Resources

  • Training and Development
  • Ethical Hiring, Promotion, and Retention

Organizational Leadership

  • Conflict Resolution
  • Motivation and Empowerment

At the time of application, individuals must have: employment at a higher education institution; institutional or individual membership; a signed institutional support form; and a commitment to fulfilling the duties of the position for the length of the term. Applicants must also demonstrate an understanding of ACUI’s vision, core values, and core competencies, as well as the knowledge and skills necessary to fulfill the responsibilities of the position.

Regional leading volunteer positions require a commitment of two years, except for student positions which have a one-year term. Over the course of the term, volunteers should anticipate at least 4 hours of conference call and project work per month, in addition to attending in-person Regional Leadership Team meetings.