February 25, 2026 @ 11:00 am – 12:00 pm EST
Even the most well-planned campus events encounter last-minute challenges—from audio-visaul and IT hiccups to unexpected catering needs. For institutions managing hundreds of events each year, the ability to respond quickly and coordinate effectively can make or break the experience for planners, staff, and attendees.
In this webinar, campus leaders from Colorado State University and Purdue University share how they have strengthened event support by implementing a real-time request and response approach. Attendees hear first-hand how these institutions are improving responsiveness, reducing stress for event organizers, and creating more consistent, high-quality event experiences across campus. Designed specifically for ACUI professionals, this webinar focuses on practical strategies you can apply within student centers, event services, and campus operations—regardless of institution size or resources.
This webinar is hosted by Touchwork – Real time feedback and audit solutions.
About the Presenters
- Travis Peters is an experienced higher education professional with more than 15 years of leadership in auxiliary services, operations, and facilities management. He currently serves as director of auxiliary services at Purdue University, where he leads strategic initiatives and project management efforts to improve operational efficiency and enhance the campus experience.
- Jason Rogien is the director of event services at the Lory Student Center at Colorado State University, where he has been a dedicated team member for 18 years. Jason has spent his entire tenure at the LSC within the Event Services office. He now leads a large team, supervising nine career staff and over 50 student employees. His passion lies in developing students and leveraging his expertise, which includes previous experience managing event production in various New York City hotels, to equip them for successful careers post-graduation.
ACUI Core Competencies
- Event Management
- Facilities Management
Learning Outcomes
As a result of attending this program, participants will be able to:
- Evaluate their current event support workflows against peer-tested approaches
- Adapt real-time request and response practices to improve coordination during live events
- Identify where centralized communication and better data visibility can prevent repeat issues or missed requests
- Apply insights from peer institutions to strengthen event services, facilities, and auxiliary operations
Registration Details
- Individual at Premium or Full Tier Member Campus: Free
- Individual at Digital Tier Member Campus – $20
- Individual at Nonmember Campus – $50
Each person who wants access to event or resources following event should register individually. Members must be associated with the correct campus account to receive the $0 rate, where applicable; please contact acui@acui.org with questions or issues.