Navigating Change with the Institutional Intelligence Model

A Tool for Use with Organizational Change, Employment Models, and Grad Students

Once upon a time, the narrative was that higher education was slow and resistant to change. Higher education did what higher education always did. Such is not the case today. Whether it is a result of changes in technology and how our knowledge spurs us to action in new ways more quickly than ever, or because of our mandated and exceptionally quick pivots during the COVID-19 pandemic, we are now responsible for being able to shift quickly as institutions, divisions, units, and offices. 

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  • Michelle Boettcher

    Michelle L. Boettcher is an assistant professor at Clemson University who teaches research and law and ethics in the higher education and student affairs program. Her research focuses on senses of belonging and community in the context of higher education and the experiences of first-generation college students. She has a Bachelor of Science in history and a Ph.D. in educational leadership and policy studies from Iowa State University and a M.Ed. in higher education from the University of Arkansas–Fayetteville.

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  • Cristóbal Salinas Jr.

    Cristóbal Salinas Jr., Ph.D., is an associate professor in the Educational Leadership and Research Methodology Department at Florida Atlantic University’s College of Education and is the editor-in-chief for the Journal of Hispanic Higher Education. His writing and research have illuminated the importance of understanding and addressing Latino/a/x student identity and development.

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