Make plans to attend the Region II Conference, "Discover," at the University of North Texas, November 9–11.

Sample Schedule

All times are converted to Central Standard Time
Fri, November 03, 2017
9:30 AM

Check In Open

9:30 AM - 5:30 PM

Welcome to the Plaster Student Union! Check in your delegation to receive conference materials.

10:00 AM

Preconference: Askinose Chocolate Factory Tour

10:00 AM - 12:00 PM

Preregistration Required.

Departs: 10 a.m. (transportation provided)
Price: $10

These tours offers a behind-the-scenes look into the details of what it takes to craft exceptional chocolate, enjoyed by fans across the globe. This informative tour will take you around the factory, allowing you a peek inside the secretive world of chocolate making. They will also provide a concise education on how they make their bean-to-bar chocolate, including their ingredients and the type of equipment utilized. They also discuss their direct trade practices, their community involvement, Chocolate University, and even delve deep into each of their origins. Don't fret, because they provide plenty of tasty samples of their chocolate at various stages of the process throughout the tour. Tours lasts approximately 45 minutes and you are welcome to shop afterwards with your 10% tour discount. Notice: There are strong magnets in the factory, which could affect a pacemaker, defibrillator, etc.

11:00 AM

Check In for Graphics Competition, Silent Auction, & Dollar Store Open

11:00 AM - 5:30 PM

Check in your items for the Dollar Store, Live & Silent Auction, and Graphics Competition.

12:30 PM

Preconference: Cardinal Stadium Tour

12:30 PM - 2:30 PM

Preregistration required.

Departs: 12:30 p.m. (transportation provided)
Price: $10

The Springfield Cardinals are the Double-A Texas league affiliate of the St. Louis Cardinals. They play at Hammons Field, which is located downtown Springfield. This field is also home to Missouri State University's baseball team. The stadium seats 8,000 with 28 luxury suites, five party desks, and an indoor training facility for both teams. Enjoy a walking tour of this incredible stadium and see where both the MSU Bears and the Springfield Cardinals play.

1:00 PM

Preconference: Plaster Student Union Operations/Facility Tour

1:00 PM - 2:00 PM

Time: 1 p.m.
Price: Free

Take a behind-the-scenes tour of the Plaster Student Union. Learn how the PSU works from a facilities and operations standpoint.

Preconference: Plaster Student Union Programming Tour

1:00 PM - 2:00 PM

Price: Free

The Programming Tour will focus on how campus entities program and utilize the Plaster Student Union.

2:00 PM

Newcomer Session: Graduate Students

2:00 PM - 3:00 PM

If you are a new graduate student and this is your first regional ACUI conference, join us as we walk you through the basics and share ways to maximize your time this weekend.

Newcomer Session: Professional Staff

2:00 PM - 3:00 PM

If you are a new professional staff member to higher education, ACUI, or this is your first regional conference, join us as we walk you through the basics and share ways to maximize your time this weekend.

Newcomer Session: Undergraduate Students

2:00 PM - 3:00 PM

If you are a undergraduate student and this is your first regional conference, join us as we walk you through the basics and share ways to maximize your time this weekend.

3:00 PM

ACUI Region II Welcome & Keynote

3:00 PM - 4:10 PM

Kick off the Region II 2017 Conference!

Missouri State University President Clif Smart will kick off our conference with a keynote, "Show Me Community."

4:25 PM

Becoming More Than Just a Job

4:25 PM - 5:15 PM

Presenters: Robert Hopper & Micaela Chambless, University of Texas–San Antonio

In this session, we will discuss the fundamental transformation from a simple work study job to an educational experience at our University Center. Perspectives come from both professional and student staff during this transformation period. Areas covered include leadership opportunities, individual focus on student staff needs, staff moral boosting with much higher retention rates and enhanced services for our clients.

Creating Space for Transfer Students in the Student Union

4:25 PM - 5:15 PM

Presenter: Kelsey Palmquist, University of Missouri

As the number of first-time students continues to decrease in the United States (National Student Clearing House, 2015), it will be key that colleges and universities begin to pay special attention to the recruitment and retention of transfer students. We know that transfer students have challenges becoming socially integrated into the four-year campus (Bauer, 1994; Davies & Casey, 1999; National Survey of Student Engagement, 2008; Townsend & Wilson, 2006), but how can the student union help in the effort to recruit, retain, and socially engage transfer students? This session will tie in works of Astin (1999) and Tinto (1975), as well as best practices from other institutions throughout the United States, to answer this question.

Diversity & Inclusion: Unique Ideas, Programs, and Services

4:25 PM - 5:15 PM

Presenters: Kristen Ernst, Rice University & Shane Stinson, University of Missouri

This session will briefly touch on 60 unique ideas and concepts surrounding how to incorporate more diversity and inclusion efforts into the student union. This content was provided by Geoffrey Combs and Daphney Voltaire from University of Massachusetts–Boston.

From CAS Review to Strategic Plan: A Journey Explained

4:25 PM - 5:15 PM

Presenters: Terry Weber & Tara Benson, Missouri State University

Challenged by our VPSA to complete a CAS Review, the Plaster Student Union at Missouri State University was driven to conduct the review, but also use it to craft a new strategic plan, for the organization. This session will outline the process used and lessons learned from start to finish.

Growing Pains: Learning to Lead

4:25 PM - 5:15 PM

Presenters: Taylor Cole, Tabitha Smith, & Dr. Elizabeth Rockstroh, The Unviersity of Texas–San Antonio

Without student leaders, there could be no student life. Yet the journey to becoming a student leader is not always easy, although it is definitely worthwhile. This presentation, developed by a student employee and her leadership team within her department, highlights the struggle of becoming a student leader and remaining an effective student leader while balancing priorities such as school, social life, and family. Through this presentation, participants will gain perspective on the transition from student to manager, including how mentors can help coach students into new leadership roles.

Show Me Emergency Planning!

4:25 PM - 5:15 PM

Presenters: Jody Cochran & Hannah Prytula, University of Arkansas

It is the intended purpose of this educational session to bring to the forefront updated procedures in building emergency preparedness, specifically pertaining to an active shooter situation and evacuation. This session will be co-presented with a student worker and will utilize printed materials, videos, and hands-on instruction. The topics to be discussed will include how to create and implement an emergency action plan, and to communicate this plan to the various departments in the building. Additionally we will cover the basics of how to train for and handle an active shooter situation, including using the methods of run, hide, and fight. The session will also cover building evacuation and what materials are needed to assist in easing that process.

5:30 PM

Welcome Dinner

5:30 PM - 7:00 PM

7:00 PM

Dessert Social at Alumni Center

7:00 PM - 8:00 PM

Transportation will be provided from the Plaster Student Union to the Myer Alumni Center located in downtown Springfield.

Enjoy desserts and the opportunity to socialize with Region II at the Myer Alumni Center before enjoying Springfield's First Friday Art Walk.

8:00 PM

Evening Entertainment: First Friday Art Walk

8:00 PM - 10:00 PM

A shuttle will be running from the Meyer Alumni Center back to the PSU from 7:00pm-10:30pm.

Explore historic downtown Springfield for First Friday Art Walk, a Springfield cultural happening. As you walk throughout the Downtown Arts District, enjoy original art, music, demonstrations, and performances in 28 gallery venues.

Sat, November 04, 2017
8:00 AM

Conference Concierge Open

8:00 AM - 4:00 PM

Visit the Conference Concierge desk for questions about the conference.

8:30 AM

An Overview of Late-Night Programming

8:30 AM - 9:20 AM

Presenters: Victoria Rice, Courtney Wynn, & Annie Henning, Missouri State University

In this session, we will provide attendees with an overview of research on late-night programs and ways that Missouri State has found success with our late night programs.

Educating Student Employees on the Transferable Skills of Their Union Job

8:30 AM - 9:20 AM

Presenters: Katie Knetzer & Jen Stewart, Webster University

We all know the value of working in the union as a student employee, but sometimes it's challenging to convey that value. Learn about the key transferable skills that typically come from working in the student union (in positions such as student building manager, event coordinator, or information desk worker), as well as the student learning outcomes that the Webster University Center developed for its student staff. Then review creative methods for explaining those skills and learning outcomes to students and why they are relevant for their future careers. In addition, examine tactics for conveying those skills during the job search process. When student employees see the value of their positions, we see great improvement in staff recruitment and retention efforts. This session will be useful for both supervisors and student employees, as it will approach the topic from multiple angles.

Making Your Reservation Software Work for You

8:30 AM - 9:20 AM

Presenters: Chance Haugen, West Texas A&M University & Cody Brown, University of Central Missouri

During this session, we will discuss strategies to make your reservation software (EMS and 25Live) improve your operation effectiveness and efficiencies. There are many different ways to utilize the software to help make your life easier. Let's explore those possibilities and help make life easier for all.

Show Me the Money: Financial Wellness Tips & Tricks

8:30 AM - 9:20 AM

Presenters: Eve Esch & Andrea Trevino, University of Houston

This session will provide attendees with some basic financial terms & definitions, share some tips & tricks to improving financial wellness, and review data to support the importance of the wellness/balance in your life. There will also be opportunities for attendees to share their own tips and questions.

The "E" Battle: Empowering Ethical Student Leaders v. Entitlement Struggles

8:30 AM - 9:20 AM

Presenters: Lanita Legan & Dusty Vaught, Texas State University

Empowering students is what we in student affairs do. Creating an environment where learning and leadership go hand in hand with self-discovery is part of our mission in the college union or activities office. What happens when that empowering culture collides with an attitude of entitlement? What does an empowered student leader do in an ethical dilemma? If one feels entitled in the same situation, is the reaction/outcome different? This session will explore the current definitions and examples of both behaviors and link them to the ethical decision making process. Case studies, trends, and advising techniques will be discussed. This will be a participatory session, so come ready to dig in and win the "E" Battle!

Which One Do I Use? The Story of the Plaster Student Union Gender-Neutral Restrooms

8:30 AM - 9:20 AM

Presenter: Terry Weber, Missouri State University

This session will detail the process of how the Plaster Student Union at Missouri State added its gender-neutral restrooms.

9:25 AM

General Business Meeting

9:25 AM - 10:00 AM

Join us as the Region II Director Wendy Morgan Denman discusses updates from the past year.

10:10 AM

"Show-Me" How You Program: UNT Union Edition

10:10 AM - 11:00 AM

Presenter: Molly Orr, University of North Texas

With our recently renovated and expanded University Union at the University of North Texas, our programming staff has taken on new initiatives to implement a full schedule of events. With more than 100 events offered per semester, we seek to provide opportunities for students to enjoy their time and to utilize our space. Let us show you our line up of events and how we utilize our programming board as well as full-time staff to create a dynamic schedule of events.

ACUI's Strategic Plan

10:10 AM - 11:00 AM

Presenters: ACUI Board of Trustees

ACUI is in the middle of its three-year strategic plan, 2016–18. Attend this session to learn about accomplishments to date and what is underway for the future. Members will also be invited to contribute to a discussion about a new strategic planning process and priorities for the coming years. While conversations will also take place virtually allowing for broader participation, this is a convenient, face-to-face opportunity to engage with Association leaders during the regional conference.

Enhancing Events Through Technology

10:10 AM - 11:00 AM

Presenters: Robert Webber & Eric Martin, Sam Houston State University

In this presentation, we will discuss how advance lighting, sound, and audio-visual equipment can be used to greatly enhance events. We will talk about the history of the events held within the LSC and how the use of these advance systems has transformed the room. We will also go over environmental theory and the different technologies we could use and their functions.

How to Fail a Referendum

10:10 AM - 11:00 AM

Presenter: Lisa King, Kansas University

The KU Memorial Union recently went out for a referendum to the student body for a $45M project to renovate/revitalize the Kansas Union, our 250,000-square-foot facility. This ultimately failed due to a confluence of factors that include campus climate, student leadership transition, complexity of project/our organization, as well as a counter argument from a student group originally organized as KU Against Rising Tuition. This presentation serves to offer some lessons learned from failure as well as how to move forward. This session will be presented as a case study with possible updates at regional conferences going forward. While the presentation will not offer full proof ways to avoid failing a referendum, the case study approach will serve as a reflection to those in pursuit of wide support for any such referendum or initiative to include a reflection on how to manage through failure.

Show Me Community: Creating a More Virtual Union

10:10 AM - 11:00 AM

Presenters: Julie Hill & Julie Boyken, Missouri State University

This session will explore what we have learned about connecting to students virtually and outline some of our newest programs to maintain the feeling of family among our followers on social media. We will address ways we have found to use student employees to maintain an extended presence online as well as some of the pitfalls we uncovered. We will talk about our Bear Statue and her dedicated 5,000 followers. (She recently made it to the Final Four in a city-wide contest against real people.) We will also talk about how we are evaluating our effectiveness, and some events that we have created to build up our base of followers.

Standing in Solidarity

10:10 AM - 11:00 AM

Presenters: Damon Pee, Laura Bates, & Katie King, Truman State University

This session will discuss the impact of student suicide on a campus community. This past year, Truman State University had three student suicides impact its Greek community. The purpose of this session will be to examine the needs of various stakeholders and the responses we made in attempt to stabilize the community during an extremely sensitive time. We will present three distinct perspectives—from the director of the Student Union and campus activities dealing with upper administration, the program advisor responsible for the day-to-day operations of Greek life, and a student staff member responsible for health and wellness as part of the Greek life student staff. Using these three spheres of influence, each representative will discuss how their decisions to work strategically to devise programs, support initiatives, and plan for continued assistance to the community as we look to start the new year.

11:10 AM

Roundtable: Early-Mid Professionals

11:10 AM - 12:00 PM

You're in the trenches with the students, guiding and developing them to achieve great things. You've finally taught them how to run the lost & found properly. Now, take some time to converse with fellow professionals, trade ideas, and get someone to give you that answer you've been looking for. This roundtable is geared towards Student Employee Supervisors and Student Organization Advisors.

Roundtable: Graduate & Undergraduate Students

11:10 AM - 12:00 PM

Is it hard, being such an awesome student AND being involved in your college union or campus activities? Come show your fellow undergraduate & graduate students how it's done, and share great ideas with peers.

Roundtable: Marketing

11:10 AM - 12:00 PM

Could you have done a better job writing these roundtable descriptions? Do you have personal interventions regarding font selection? Join your fellow Marketeers for conversations about reaching out to the campus community. This roundtable is geared towards Marketing students, professionals, and staff.

Roundtable: Operations

11:10 AM - 12:00 PM

Are you a master of setups and projectors? Do green practices make your day? Come join your fellow logistics and ops friends for conversations about your trades. This roundtable is geared towards Facilities & Operations, Technology, and Sustainable communities.

Roundtable: Programming & Campus Life

11:10 AM - 12:00 PM

Do you enjoy creating vibrant events and environments on your campus? Come join your colleagues to discuss trending speakers, the newest event ideas, and how you're making your programs successful. This roundtable is geared towards Late Night Programs and Campus Life & Program Management communities.

Roundtable: Small & Religious Schools

11:10 AM - 12:00 PM

Do you work in a close knit academic community? Take some time to chat with your colleagues about the practices that are unique to smaller institutions. This roundtable is geared towards Small Schools and Catholic Colleges and Universities.

Roundtable: Social Justice in Higher Education

11:10 AM - 12:00 PM

Do you have a passion for seeing inclusive practices that foster justice on your campus? Do you enjoy ensuring people on your campus feel supported, validated, and included? Come allow your passion for activism to flourish with your colleagues and discuss what you're doing on your campuses to support inclusion, equity, diversity, and justice. This roundtable is for everyone, and will be focused on marginalized communities and people who participate in active allyship to support them.

Roundtable: Student Development & Learning

11:10 AM - 12:00 PM

Does Chickering give you chills? Does Perry make you merry? Are you not versed in theories, but nonetheless a hardcore advocate of student learning and growth? Join colleagues to discuss research, practices, and trends. This roundtable is geared towards those in Leadership & Service Education, as well as those engaged in Scholarship.

Roundtable: Upper-Level Leadership

11:10 AM - 12:00 PM

Larger trends and upper-level conversations set the pace for not only the union, but the campus as a whole. Join your fellow veteran administrators and auxiliary partners for a ten-thousand-foot-view dialogue. This roundtable is geared towards Seasoned Professionals & Retirees, as well as Administration, Finance, & Auxiliary Management.

12:00 PM


12:00 PM - 12:45 PM

Enjoy lunch sponsored by Chartwells.

The ACUI Dollar Store, Silent Auction, and Graphics Competition will be available during this time for viewing.

12:45 PM

Expo and Graduate School Fair

12:45 PM - 2:00 PM

Don't miss the opportunity to meet with these great Expo Vendors!
Mackey Mitchell
Bright White Paper Company

Interested in pursuing post graduate degree in higher education? The following Universities will be present and/or have materials available for you.
Representation at the conference:
Missouri State University
Texas A&M University
University of Kansas
University of Missouri-Columbia
University of North Texas

Materials Onsite:
Southern Methodist University
St. Edward's University
Texas Christian University
Texas State University
University of Central Oklahoma
University of Nebraska-Lincoln

2:00 PM

ACUI Talks

2:00 PM - 3:00 PM

ACUI Talks will feature three unique presenters who have been asked to frame their talk in regards to "Show Me". Full speaker bios can be found under the Speaker tab.

Dr. John Taylor, "Show Me the Present"
Paige Oxendine, "Show Me Empowerment"
Ashley Yong, "Show Me Action"

3:10 PM

"Show Me the Present" Extended ACUI Talks with Dr. John Taylor

3:10 PM - 4:00 PM

Presenter: Dr. John Taylor, ACUI

Creating a Culture of Collective Accountability

3:10 PM - 4:00 PM

Presenter: Lisa DelaCruz, University of Texas–Austin

Hear the story of BeVocal, a systemwide, multi-issue bystander intervention initiative promoting that individuals have the power to prevent high risk-behavior and harm. Building on best practices, BeVocal addresses issues including racism, homophobia, high-risk drinking, and sexual assault to establish a norm of collective responsibility and respect.

Importance of Checks and Balances Between Event Coordinators and Operations Staff

3:10 PM - 4:00 PM

Presenters: Megan Whitten & Chari Lueb, West Texas A&M University

Checks and balances are a huge part of our operation. The events coordinator and operations staff must be on the same page for any student center to function properly. We use EMS Campus, Dropbox, AllSeated, WhentoWork ,Trello, GroupMe, and iPads as tools to make sure we have all the information for events organized and to manage our facilities.

Lead from Where You Are: Webster University's Global Student Leadership Summit

3:10 PM - 4:00 PM

Presenters: Katie Knetzer & Jen Stewart, Webster University

Learn about Webster University's Global Student Leadership Summit, a transformative experience in which student leaders connect with peers from across the campus' global network and develop a greater understanding of strengths, intercultural communication, and social responsibility. A key component of the summit is developing an action plan to improve student involvement on their campus; the students are expected to implement this plan in the following academic year using the mindset, "Lead from where you are." The first summit was held in St. Louis, Missouri, in 2015, and the second was in Vienna, Austria, in 2017. Students attended from the United States, Ghana, China, Thailand, Austria, Switzerland, and the Netherlands. We will share how we developed the learning outcomes, selection process, curriculum, online course, and in-person summit through a highly collaborative process involving colleagues at international campuses, faculty, staff, students, and alumni.

Say What? You Turned Over Your Budgets to Your Students?

3:10 PM - 4:00 PM

Presenters: Chance Haugen, West Texas A&M University & Katherine Romero, Texas State University

You don't have to be involved in student affairs very long until you start hearing about the importance of transparency. There is no better way to be more transparent than turning over your budgets to your students. This session will provide the tools to implement a program in which future student affairs professionals will gain the valuable fiscal experience that any future employer will desire from their new employees.

Show-Me the Degree: Pursuing Your Doctorate in Higher Ed

3:10 PM - 4:00 PM

Presenters: Rob Stagni, University of Arkansas & Wendy Denman, Texas A&M University–Commerce

In this session, information, tips, and experiences on pursuing a terminal degree in higher education will be presented and discussed. Multiple perspectives will be shared in a panel format. At least one actual doctoral plan of study will be shared. Session participants will be invited to share their own knowledge and experience as well.

Undergraduate Student Panel/Roundtable

3:10 PM - 4:00 PM

Presenter: Laura Bates, Truman State University

This session will bring together students from multiple institutions to discuss current events on college campuses.

4:10 PM

Plaster Student Union & Welcome Center Tour

4:10 PM - 5:00 PM

Tour the Plaster Student Union and the Welcome Center!

Show Me Support Roundtable

4:10 PM - 5:00 PM

6:30 PM

Silent Auction Closes

6:30 PM - 6:31 PM


6:30 PM - 8:30 PM

During dinner, Region II Awards will be announced and the live auction will take place.

8:30 PM

Evening Entertainment

8:30 PM - 10:00 PM

Enjoy bowling and trivia.

Professional Staff Networking Reception

8:30 PM - 10:00 PM

Network with other professional staff members from Region II!

Sun, November 05, 2017
8:30 AM

Comprehensive Assessment Made EASY!

8:30 AM - 9:20 AM

Presenters: Elizabeth Rockstroh & Tabitha Smith, The University of Texas- San Antonio

Assessment is one of the most feared words in higher education, but it doesn't have to be that way! The "trick" to assessment is developing a model that is an integrated part of your departmental efforts. Through this presentation, we will highlight a truly easy four-tiered assessment model developed for use in student programming at the University of Texas–San Antonio. The model incorporates multiple forms of assessment including surveys, student learning outcomes, and comment cards. Participants of this session will leave with confidence about developing an effective assessment model. Further, participants will see how they can link their individual departmental efforts to larger union strategic planning in order to get the most from their assessment!

Enhancing Your Programming Board with Technology

8:30 AM - 9:20 AM

Presenters: Victoria Rice, Missouri State University & Nick Elliott, Southeastern Louisiana University

In this session, we will discuss multiple ways to utilize technology to enhance your programming board. We will discuss how to incorporate standard technology to card readers to SharePoint and more.

From Newbies to Cronies: Ageism in the Workplace

8:30 AM - 9:20 AM

Presenter: Beth Bailey, Kansas State University

Students (aka "newbies"): Have you ever heard from an employer that they won't hire you because you don't have enough experience, yet you need experience to get a job?!

Seasoned professionals (aka "cronies"): Have you heard from employers that they won't hire you because you are TOO experienced or "overqualified"?

Welcome to the world of "Newbies to Cronies: Ageism in the Workplace," where you will take a quiz to find out how much you REALLY know about ageism. Learn about the applicable laws, data about the problem, and share personal stories and give feedback about ageism scenarios. Interact with other participants with all levels of experience, so you can accept a greater appreciation and understanding of the workaday human resources management world of hiring, training, and treating all ages of employees appropriately.

Student Professional Development

8:30 AM - 9:20 AM

Presenters: Vianet Garza & Molly Orr, University of North Texas

Our employees are first and foremost, students. No matter their majors, their goals are to succeed in their classes and to have a successful career after graduation. We believe that providing our student employees with the tools they need to with us, and in their professional and school goals is of upmost importance. We want to make sure that students who work at the UNT union are provided with the resources they need to reach those goals. For that reason we have implemented a series of student development workshops that focus on professional and educational skills such as resume building, interview skills, GRE prep, note taking and learning styles, and diversity in the workplace among others. We have also established a procedure that makes is efficient in getting all of the information necessary to our students from the moment they get hired to the day they leave us. This includes student orientation, onboarding, evaluations, and policy and procedures.

Through this presentation you will learn how UNT the process we have to make sure all of our students get the information necessary to succeed in their positions with us, and in whatever position they find themselves in after they leave us.

The Magic of Disney in All of Your Union Programming

8:30 AM - 9:20 AM

Presenter: Jaclyn Carpenter, University of Kansas

Disney is known around the world for their word class customer service. The magic of Disney doesn't need to be limited to the theme parks, it can be brought to your student union, too! Everyday union's across the United States develop events and programming for their university community to enjoy. When it comes to programming, making sure guests feel comfortable, entertained, and cared for is the No. 1 priority. This session will discuss guestology, integration, delivery systems, quality standards, and imagineering to help learn more about impactful customer service practices. By utilizing the Disney method of customer service, you can take your union programming and student programming to the next level!

The Power of Film to Advance Campus Community & Inclusivity

8:30 AM - 9:20 AM

Presenter: Jordy Dickey, Baylor University

This session will provide a guidebook for using film to discuss important topics within our world & how to effectively develop an innovative film program to advance campus community & inclusivity.

9:30 AM

Closing Brunch and Keynote

9:30 AM - 11:00 AM

Francine Pratt will be concluding our conference with a keynote, "Show Me Unity". Find Francine's bio under the speakers tab.

Graphics Competition winners will be announced.

The Region II 2018 Conference location will also be announced.