The Building Managers Seminar brings together both professionals and students working within facilities management to develop skills and learn from one another.

Professionals will have the opportunity to share best practices for building manager training and gain additional skills around student supervision and engagement. Students who work in union operations or serve as building managers will further develop their skill set to perform tasks in their current role on campus and serve them as leaders in the future.

Learning Outcomes

Through full participation in the Building Managers Seminar, attendees will leave the institute with a better understanding of communication, leadership, intercultural proficiency, facilities management, and the Role of the College Union.

  • Exchange information through verbal and nonverbal symbols and behaviors. 
  • Discuss and resolve difficult subjects and situations in a constructive manner with peers, supervisors, and teams. 
  • Translate and transfer how skills learned through employment in a student union relate to future career goals. 
  • Demonstrate an appreciation for others’ feelings, opinions, and perspectives when working with a team.
  • Understand, communicate, and apply the Role of the College Union as it relates to their position within the student union. 
  • Explore their potential as a leader, reflecting on how their roles on campus are leaders. 
  • Act and lead with purpose and integrity by gaining and applying skills to their role on campus. 
  • Negotiate challenging situations and recognize the importance of collaborative relationships among individuals and groups. 
  • Diffuse difficult situations through their knowledge of problem-solving methods and while upholding policies.
Facilities Management
  • Express the importance of and apply emergency action plans through gaining a better perspective of what to look for and how to respond. 
  • Be introduced to and learn about the basics of audio-visual (AV) technology and how to troubleshoot AV problems in real life scenarios. 
  • Become aware of current best practices in AV and technology. 
  • Improve customer relations practices.
Intercultural Proficiency
  • Interact, communicate, and understand persons with diverse social identities, including race, ethnicity, country of origin, age, religion, gender identity, sexual orientation, physical ability, and socioeconomic status. 
  • Recognize issues of cross-cultural sensitivity, transferring this knowledge to create programs/services related to intercultural development on their campus. 
  • Develop a more pluralistic lens toward leadership and community development, exploring leadership perspectives as they relate to different social identities.
Additional Outcomes
  • Develop effective collaborative relationships with a variety of community constituents. 
  • Share and implement new ideas based on networking and information-sharing with other student leader peers. 
  • Recognize the characteristics of college union environments and how person-environment interactions affect individual and group development.


Friday, September 22
  • 8–10 a.m. – Checkin
  • 10–10:45 a.m. – Welcome and Introductions
  • 10:45 a.m.–Noon – General Session 1: Role of the Building Manager in Creating Inclusive Environments
  • Noon–1 p.m. – Lunch
  • 1–2:15 p.m. – Tour of IUPUI Campus Center
  • 2:15–3:30 p.m. – Breakout Session 1
    • Professional Track: Creating Inclusive Space through Employment
    • Student Track: Being an Active Bystander as a Building Manager
  • 3:30–3:45 p.m. – Break
  • 3:45 –5:15 p.m. – General Session 2: Risk Management and Crisis Management
  • 5:15–6 p.m. – Breakout Session 2
    • Professional Track: Communication through Technology
    • Student Track: Audio/Visual Technology 101
  • 6–7 p.m. – Dinner
  • 7–9 p.m. – Games Room/Socializing

Saturday, September 23
  • 9–10:30 a.m. – Depart from Hotels to IU
  • 10:30 a.m.–Noon – Welcome, Introduction, Tour of Indiana Memorial Union
  • Noon–1:30 p.m. – Lunch at ACUI Central Office
  • 1:30–2:30 p.m. – General Session 3: Customer Service
  • 2:30–3:45 p.m. – Breakout Session 3
    • Professional Track: Creating a Culture of Customer Service
    • Student Track: Customer Service in Practice
  • 3:45–4 p.m. – Break
  • 4–5 p.m. – Breakout Session 4
    • Professional Track: Creating and Evaluating Learning Outcomes
    • Student Track: How to Translate Your Job into a Resume
  • 5–6 p.m. Breakout Session 5
    • Professional Track: Best Practices in Building Manager Training
    • Student Track: Case Study Planning
  • 6–7 p.m. – Dinner
  • 7–8:15 p.m. – Travel to Indianapolis
Sunday, September 24
  • 9–10:45 a.m. – Case Study Presentation
  • 10:45–11 a.m. – Break
  • 11 a.m.–Noon – Rountables
  • Noon–12:15 p.m. – Closing Remarks
  • 12:15–1 p.m. – Lunch


Registration includes access to all educational and networking opportunities as well as lunch and dinner on Friday and Saturday and brunch on Sunday.

Regular (by August 1)
Late (after August 1)
Professional Member
Student Member
Professional Nonmember
Student Nonmember



The Building Managers Seminar is currently full. Prior to August 22, you can add yourself to the waitlist through the registration link, and we will let you know if a spot becomes available.


Lodging Options

ACUI has reserved a limited block of rooms at the SpringHill Suites and Fairfield Inn Suites Downtown Indianapolis, each approximately at 15–20-minute to campus. The block booking price is applicable for room reservations starting from Thursday, September 21 through Sunday, September 24. Reservations must be made by August 22.

springhill suites

King: $169 | Group Code: ACUACUA
Queen/Queen: $169 | Group Code: ACUACUB   

Book online or call 866.704.6116.

Fairfield Inn Suites

Double/Double: $159 | Group Code: ACUACUA
King: $159 | Group Code: ACUACUB

Book online or call 866.704.2648.




If flying by plane, the closest airport to IUPUI is the Indianapolis International Airport.

Indianapolis International Airport (IND)
7800 Col. H. Weir Cook Memorial Drive
Indianapolis, IN 46241

There are two companies that supply airport shuttles from the Indianapolis International Airport with dropoff locations in Downtown Indianapolis.

GO Express Travel

Single Trip: $10
Drop-Off Selection: “Stop 9: JW Marriott and Marriott Complex” the hotel will be located in the same hotel complex only one block down.

There is also the option of getting a taxi, UBER, or Lyft in Indianapolis.


The Campus Center is located on the southwest corner of the Michigan Street and University Boulevard intersection. The Campus Center address is 420 University Boulevard and you can enter the building through one of the six outside entrances. You will find three entrances on the ground level: south of the cube on University Blvd., at the intersection of Vermont Street and University Blvd., and just east of the entrance to the Vermont Street garage. The three entrances to the second floor include two from the third level of the Vermont Street garage and one via the sky bridge from Cavanaugh Hall.

IUPUI Campus Center
420 University Blvd.
Indianapolis, IN 46202

Parking at IUPUI

Guests can pay to park in the Vermont Street Parking Garage, which is connected to the Campus Center. Prices for parking garages can be found by visiting IUPUI Parking Services. To access the Campus Center from the Vermont Street Parking Garage you will need to take the elevator in the NE corner to the third floor of the garage. Exit the elevators to your right to gain access to the Campus Center. Once in the Campus Center you will be on the second floor. There are also metered parking spots in Lot 80 at the corner of Vermont St. and University Blvd. Please visit IUPUI Parking Services to find rates for metered parking locations.